Agent No Wager Casino Privacy Policy
This Privacy Policy explains how Agent No Wager collects, uses and protects the personal information you give us when you create an account, make payments or use our services. We take privacy seriously and set out below what data we process, why we process it and how you can manage your information.
Types of data we collect
We collect a range of information to operate your account, provide services and meet our safety and payment obligations. The main categories are described below.
Personal data
This includes the details you provide when registering or updating your account - for example your name, date of birth, email address, telephone number and proof of identity or address where required for verification and withdrawals.
Technical data
We record device and connection information such as IP address, browser type, operating system, device identifiers and general location data. We also use cookies and similar technologies to improve site performance and remember your settings.
Transactional and activity data
We retain records of deposits, withdrawals, wagers, bets and game activity, as well as payment method details required to process transactions. We may also record communications you send to our support team and notes related to account security or investigations.
How we use your information
Your data is used to create and administer your account, process payments, verify identity for withdrawals, detect and prevent fraud, comply with legal obligations, provide customer support and deliver the services you expect. We may also use aggregated or anonymised data for internal analysis and service improvement.
Data protection practices
We use industry standard technical and organisational measures to protect your information. This includes encryption of payment and login pages, access controls for staff and regular security reviews. While we work to keep data safe, no internet transmission is completely secure, and you should take steps to keep your account details confidential.
Cookies and tracking technologies
Cookies help us remember your preferences, keep you logged in and provide tailored site functionality. We use first and third party cookies for essential site operation, analytics and, with your consent where required, marketing. You can manage cookie settings through your browser or via our cookie controls.
User rights
You have rights over your personal information, including the right to access, correct or request deletion of your data where applicable. You may also object to or restrict certain processing and request a copy of the information we hold about you.
Access, correction and deletion
To request access, correction or deletion please contact our support team. We will verify your identity before responding and will handle requests in line with applicable data protection principles. Certain data may be retained where necessary for legal, regulatory or fraud prevention purposes.
Information sharing and third parties
We share information with trusted third parties who provide services such as payment processing, identity verification, fraud prevention and analytics. These providers act on our instructions and are required to protect your data. We may also disclose information where required by law or to protect our rights.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. Significant changes will be communicated on the site or by email where appropriate. For questions or requests, contact [email protected].