Responsible Gambling Policy

We take responsible gambling seriously. At Agent No Wager we want play to stay safe and under control, so we provide clear options and support to help you manage your account, your time and your spending. If gambling stops being fun, please use the tools below or contact our support team for immediate help.

Our player protection principles

We promote safer gambling by making tools and information easy to find, encouraging sensible limits and offering prompt support when it is needed. We respect every player’s right to set boundaries and to take breaks. Our approach is practical, confidential and designed to reduce harm.

Activity-control tools

Players can request a range of controls on their account. These include deposit limits, loss limits, session time reminders and manual account breaks. To apply or change controls, visit your account settings or contact support and we will action your request promptly.

Deposit limits

You can set daily, weekly or monthly deposit limits. Example settings might include £10 per day, £100 per week or £500 per month, but you choose the figures that suit you. Changes to increases may be subject to a cooling-off period.

Loss limits

Loss limits allow you to cap how much you can lose over a set period. These can be applied alongside deposit limits to give an extra layer of protection and help keep play within your budget.

Time limits and session reminders

We offer timed session reminders that pop up after a set period of play and an option to set maximum session length. You can also request an automatic account break for a short time-out if you need distance from gambling.

Self-exclusion

If you need a longer break, ask us for self-exclusion and we will close or suspend your account for the period you choose. Self-exclusion can be for weeks, months or longer, and we will not allow access while it is in effect. Contact support to start the process and for help with next steps.

Recognising problematic behaviour

Signs that gambling may be becoming a problem include chasing losses, borrowing to gamble, hiding activity, neglecting responsibilities and gambling for longer than intended. If you or someone close to you shows these signs, consider using limits, taking a break or seeking professional help.

Practical tips to stay in control

Set a budget before you play, stick to it, use deposit and loss limits, schedule regular breaks and avoid gambling when tired or stressed. Treat gambling as entertainment - not as a way to make money - and talk to someone you trust if you are worried.

Professional support and organisations

If you need specialist help, contact one of the recognised support organisations in the UK such as BeGambleAware or GamCare. For immediate emotional support you can also contact Samaritans or your GP. These organisations provide confidential advice, assessments and treatment options.